Looking for a better way to pay? With your Mobank Visa® Debit Card, you can shop at millions of stores, online and in person.
Your Mobank Visa® Debit Card with EMV chip-activated technology is fast, safe, and accepted worldwide. It pulls money directly from your checking account, so there's never any interest to pay. Simply use it in stores or enter the number online to make purchases or pay your bills. It also doubles as your ATM card, so you can also use it to take out cash. Plus, you'll get special offers and deals from Visa®, simply by owning the card.
Visa® offers lots of special perks to debit card holders. You'll get discounts at all sorts of places, from clothing and shoe stores to hotels and travel attractions**. Visit Visa's® website to learn more and start using your perks today!
Your Visa® Debit Card can be used anywhere that accepts Visa® — millions of stores across the world. You'll also be able to use your card at ATMs and some stores will let you get cash back after making a purchase. Plus all your card transactions are easy to view in Online Banking, so keeping track of everything is simple.
Just insert your cash and checks directly into the ATM, confirm your deposit amount, and you’re done. It’s that easy!
Your Mobank account is fully compatible with Apple Pay, so you can use your eligible iPhone, Apple Watch or iPad to pay in stores or online directly from your checking account.
You can swipe your card at traditional terminals, but if a chip-activated terminal is available, follow these simple steps:
|1. Insert the chip end of your card into the terminal with the chip facing up.||2. Keep your card in the terminal and follow the prompts.||3. Remove your card when prompted and take your receipt.|
With your Visa® Debit Card, you have many safety features not included on checks or cash.
When you're making your purchase, ask if the store offers cash back. Many do, especially grocery stores and drug stores. If they do, to request cash after making a purchase, simply press debit instead of credit on their machine. Then, enter your PIN and select the amount of cash that you want to complete the transaction. The cashier will hand you the money and it will simply be added onto the cost of your purchase. It’s that easy!
Chip cards are regular plastic credit or debit cards with an embedded microchip. The chip protects in-store payments because it generates a unique, one-time code that is needed for each transaction to be approved. A chip card also has a magnetic stripe on the back of the card.
Just like you do today, you’ll have the option to either sign or enter your PIN for debit purchases.
Yes, you can still make purchases as you always have — by entering the card number online or swiping your card at merchant locations that do not yet have chip readers. You can also continue to use your card at ATMs.
You can use your chip card anywhere Visa cards are accepted. You can swipe your card just like you do today using the magnetic stripe on the back of the card, if a chip-activated terminal is not yet available. The terminal or the cashier will prompt you to insert and leave the card in the terminal until the transaction is complete if it’s activated for chip.
Yes, just swipe your card using the magnetic stripe the way you always have. You’re still protected from unauthorized transactions with our Zero Liability Policy*.
Some merchants may have chip terminals, but they may not yet be activated to accept chip cards. If you are unable to insert your chip card into a chip terminal, you can always swipe your card to complete the transaction. Most often, merchants that haven’t activated their terminals will block the chip slot.
Until the technology is available everywhere, chip card acceptance may vary by type of payment card at some merchants. During this transition, you can always swipe your card to complete the purchase. And rest assured, you’re protected with our Zero Liability Policy.
Your card will always work either by swipe or insertion. The terminal or the cashier will prompt you to insert the card into the terminal if it’s activated for chip technology. If the terminal is not yet chip-activated, you can always swipe your card to complete the purchase.
All Visa cards offer protection from unauthorized use of your card or account information. Chip technology offers another layer of security when used at a chip-activated terminal, because it generates a unique, one-time code that is needed for each transaction to be approved.
There are three options that can be pursued if your card is lost or stolen:
If you have misplaced your Visa debit card and need time to find it, you can temporarily block your card right from your Mobile Banking app or through Online Banking to help prevent unauthorized purchases and withdrawals. Then, when you find it, unblocking your card is just as easy.
Mobile App: Under Resources in the app menu, select “Manage Cards”. Select the card that you wish to block or unblock. Take the action desired, and confirm when prompted. An email notification will be sent to you.
Online Banking: Under the Actions and Tools menu, select “Manage Cards”. Select the card that you wish to block or unblock. Take the action desired, and confirm when prompted. An email notification will be sent to you.