Let's face it. More customers prefer to pay with plastic. Accepting credit cards as payment for your product or service can boost revenue and reduce payment risk. It can also be complex and costly … unless you have the right merchant services provider. We'd like to help. For answers to common merchant services questions, see below.
Merchant Services FAQ
Q. Should I offer credit cards as a payment option to my customers?
A. Probably. Many people prefer the convenience and options that come with paying by credit card. Our Merchant Services program represents good value for your business, increasing sales through credit purchases and accelerating your cash flow.
Q. How will I know what my activity has been?
A. You will have access to an online system to view transactions daily and receive your merchant statement. If you prefer a paper statement, we can do that too!
Q. When will I get credit to my account for charge transactions?
A. As a Missouri Bank merchant, you will receive credit on the second business day for your Visa/MasterCard transactions.
Q. What kind of equipment do I need?
A. That depends on the kind of business you have and how credit card payment information is presented to you. Please call us to discuss the many available options. We're happy to help.
Q. What level of customer service can I expect?
A. Our merchants enjoy unparalleled customer service. We take the time to personally understand your business and your needs as an acceptor of credit card payments.
Q. How do I apply and who do contact if I have questions?
A. Please call or e-mail our Merchant Service department at 816-881-6107, to sign up or find out more about mobank merchant services.
Accessing Your Account: We offer our merchants 24/7 technical support. We also offer you online access to your merchant account in order to view transactions, authorizations, chargeback activity and merchant account statements. This is offered to you at no additional charge.
Need to reach us about your Merchant Credit Card Services? During mobank hours, ask for Uschi — 816.881.6107
After-hours NPC (service partner) — 1.888.208.7231